C
Cooing Rook
Teams across the organization have expressed the need for a notification feature tied to scorecards. This feature would trigger alerts when predefined thresholds are exceeded, enabling quicker responses to disruptions and enhancing overall operational efficiency.
Context:
This requirement emerged as a recurring need across teams. Currently, there is no proactive mechanism to monitor scorecard thresholds, resulting in delayed responses to critical issues.
Expected Functionality:
  • Ability to define threshold levels for specific scorecard metrics.
  • Real-time or near real-time notifications when thresholds are breached.
  • Notifications delivered through existing communication channels (e.g., Slack, email, Pager duty).
  • Configurable alert settings to cater to various team requirements.
Impact:
  • Faster response times to scorecard disruptions.
  • Increased operational efficiency and collaboration.
  • Reduced risk of missing critical thresholds in performance monitoring.
  • Reduced manual work with automations and manual checks.
Request:
Please consider prioritizing this feature in upcoming development cycles, as it addresses a critical operational need consistently reported by multiple teams.
Created by diego.pereira@harness.io
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