Option to Disable Email Notification for Impersonation
pending feedback
I
Indigo Dove
When using the impersonation feature, an email notification is sent to the user being impersonated. This can be annoying for users who are approving pipelines. It would be helpful to have an option to disable this email notification to streamline the approval process.
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A
Abhishek Thamman
pending feedback
A
Abhishek Thamman
Hey Indigo Dove, Thanks for sharing this feedback.
The impersonation feature is designed with security and auditability in mind. Sending an email notification to the impersonated user ensures transparency and helps prevent potential misuse, especially since impersonation gives access to another user's identity and actions.
That said, I would love to understand your use case better. Could you please share more details about how you're using impersonation during pipeline approvals? Typically, approvals should be handled by the entitled users themselves, and impersonation is primarily meant to help admins debug access-related issues or troubleshoot on behalf of users—rather than to participate in operational workflows.
Looking forward to your thoughts!
Thanks,
Abhishek Thamman