Get details of Change Request in ServiceNow step
pending feedback
L
Likely Turtle
We are using the ServiceNow approval step to verify Change requests, but we would also like to be able to get details about the CR. Could the step be enhanced to be able to retrieve data which can then be passed to other stages/steps?
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S
Skilled Peacock
I can give an example here. We have unique identifiers for our business applications that we'd like to include on the service now approval step to mandate that not only is the change correct but it also contains the application referenced in a pipeline tag
Rohan Gupta
pending feedback
Rohan Gupta
What details are you looking for? We can expose these details as output variables to be used in down stream steps.