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Feature Requests

Anonymous

Feature Requests for Harness. Select 'Category' based on the module you are requesting the feature for.
Request Harness to: increase their ability to monitor and observe behavior of changes on the Harness backend to support troubleshooting
Summary Request for Harness team to implement enhanced backend monitoring capabilities and improve feature flag evaluation alerting to support better troubleshooting and issue detection. Description We need improved visibility into the Harness backend system behavior and more robust alerting for feature flag evaluation issues. These improvements will enable faster troubleshooting and reduce time to resolution for production issues. Objectives Increase monitoring and observability capabilities for Harness backend changes Implement improved alerting system for feature flag evaluation issues Business Justification Current monitoring limitations make troubleshooting backend issues time-consuming and difficult Feature flag evaluation problems can impact user experience without timely detection Enhanced monitoring will reduce MTTR (Mean Time To Resolution) and improve system reliability Acceptance Criteria Enhanced Backend Monitoring: Implementation of detailed logging for backend operations Creation of customizable dashboards showing key backend metrics Addition of tracing capabilities for request flows through the system Documentation of new monitoring capabilities Feature Flag Evaluation Improvements: Real-time alerting for feature flag evaluation failures Metrics dashboard for feature flag performance and error rates Logging of feature flag evaluation context for debugging Alert threshold configuration options Additional Context Our team has experienced several incidents where troubleshooting was significantly delayed due to limited visibility into backend operations. We've also had multiple feature flag issues that were only discovered after user reports. https://docs.google.com/document/d/1HSv2ZFXYaqbybNdj6DVNmXH6J5N3jVNLwdR-fAVL4i8/edit?tab=t.0#bookmark=id.5i648mxa9xhl
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